Sales Associate – Steve Madden

Job Overview

Steve Madden is hiring a Sales Associate to work in its fashion footwear and accessories retail operation in the UAE. If you enjoy fashion, talking to customers and hitting sales goals, this is a good chance to build a retail career with an internationally recognised brand.

The role focuses on delivering friendly customer service, presenting the store beautifully and turning browsing visitors into loyal shoppers.

About Steve Madden

Steve Madden is a global fashion brand known for trend-led shoes, handbags and accessories. Its stores attract young, style-aware customers who expect quick service and honest styling advice. Sales associates represent the brand directly, so product knowledge and energy are important.

Key Responsibilities

• Welcome customers warmly and offer help without being pushy.
• Recommend styles, sizes and accessories based on customer needs.
• Achieve individual and store sales targets.
• Operate the POS system and process payments, returns and exchanges accurately.
• Keep the shop floor tidy, with shoes displayed and sized correctly.
• Replenish stock from the storeroom and assist with inventory counts.
• Follow visual merchandising guidelines and promotional updates.
• Protect stock by following loss prevention procedures.

Requirements and Qualifications

• Previous retail or sales experience, especially in fashion, footwear or accessories.
• Good English communication; Arabic and other languages are an advantage.
• Confident, upbeat personality with a customer-first mindset.
• Interest in fashion trends and product knowledge.
• Basic numeracy and ability to use retail systems.
• Flexibility to work weekends, holidays, sale periods and mall opening hours.
• Neat, stylish and professional appearance.

Benefits You Can Expect

Retail packages in Dubai often combine a base salary with sales commission or incentives, along with a staff discount, medical insurance, annual leave and visa support in line with UAE regulations. Confirm the exact structure with the recruiter, including commission rules, working hours and day-off arrangements.

How to Apply

• Update your CV so it highlights your relevant experience, languages and availability to start.
• Email your CV or apply through the official careers channel of the employer, and mention the exact job title in your subject line.
• Keep your phone reachable, as UAE hospitality and retail recruiters often call or message on WhatsApp to arrange interviews.
• Prepare for a short face-to-face or trial session where your attitude, grooming and communication are assessed.

Tips to Stand Out

Retail managers look for confidence and numbers. If you have hit a sales target before, say the figure. Show product enthusiasm by visiting a Steve Madden store or website before your interview and noting a few popular styles. Practise a short greeting and a sample sales conversation. Good listening usually sells more than fast talking.