About the Property
Waldorf Astoria Dubai International Financial Centre brings the brand’s legendary “True Waldorf Service” to the heart of Dubai’s financial district. With a portfolio of refined dining outlets serving business leaders, residents, and international visitors, the hotel is known for meticulous attention to detail, elevated presentation, and a service culture built around anticipating guest needs before they’re voiced. The F&B team is now looking to welcome a Waiter/Waitress who shares that same standard of excellence.
Role Overview
As a Waiter/Waitress, you will be the face of the dining experience — guiding guests through the menu, coordinating with the kitchen, and ensuring every course is delivered with polish and precision. This role suits candidates with prior fine-dining or upscale restaurant experience who enjoy working in a fast-paced, detail-oriented environment.
Key Responsibilities
- Greet and seat guests warmly, presenting menus and offering recommendations with confidence
- Take accurate food and beverage orders and relay them clearly to the kitchen and bar teams
- Serve food and drinks following Waldorf Astoria’s silver service and presentation standards
- Anticipate guest needs throughout the meal, from refilling water to clearing courses at the right pace
- Handle guest questions, special dietary requests, and minor complaints with professionalism
- Set up and reset tables to brand specification before and after service
- Process payments accurately and thank guests warmly as they depart
- Maintain full knowledge of the menu, including ingredients, preparation methods, and wine pairings
- Support colleagues during peak service periods and private dining events
Requirements
- Minimum 1–2 years of experience as a Waiter/Waitress in a 4- or 5-star hotel or fine-dining restaurant
- Excellent spoken English; additional languages are a strong advantage
- Well-presented, polished, and guest-focused with a warm, professional manner
- Strong product knowledge or willingness to learn menu and beverage details in depth
- Ability to remain calm and organized during high-volume service periods
- Flexible with rotational shifts, including evenings, weekends, and public holidays
- Valid UAE visa status or eligibility for employer sponsorship
Benefits
- Competitive salary with service charge distribution
- Staff accommodation and transportation provided
- Duty meals during shifts
- Medical insurance as per UAE Labour Law
- Access to Hilton’s global Team Member Travel Program
- Structured training and career development within the Waldorf Astoria brand
