COMMON GROUNDS
NOW HIRING – WAITRESS POSITION
Common Grounds is a welcoming café and restaurant dedicated to creating memorable dining experiences. We are seeking enthusiastic and professional Waitresses to join our team and deliver exceptional customer service in a warm, inviting atmosphere.
WAITRESS
ABOUT THE ROLE
We are looking for a dedicated and friendly Waitress to provide outstanding customer service and ensure every guest enjoys a memorable dining experience at Common Grounds. You will be the face of our establishment, taking orders, serving food and beverages, and creating a welcoming atmosphere that keeps customers coming back. The ideal candidate is professional, efficient, and genuinely enjoys interacting with people from all walks of life.
KEY RESPONSIBILITIES
- Welcome guests warmly and seat them according to restaurant layout and availability
- Present menus and provide recommendations based on guest preferences and dietary requirements
- Take accurate food and beverage orders and relay them correctly to the kitchen and bar
- Serve food and beverages promptly and professionally, ensuring correct order fulfillment
- Check on guests throughout their meal to ensure satisfaction and address any concerns immediately
- Process payments accurately using the point-of-sale system and handle cash and card transactions
- Clear and reset tables promptly, maintaining cleanliness and organization in the dining area
- Maintain knowledge of menu items, daily specials, and pricing to provide accurate information
- Handle special requests and accommodate dietary restrictions with professionalism and courtesy
- Collaborate with kitchen staff, bartenders, and fellow servers to ensure smooth operations
- Follow health and safety protocols and maintain personal hygiene standards
- Assist with opening and closing procedures, including side work and inventory tasks
REQUIRED QUALIFICATIONS
- Minimum 1-2 years of waitressing or food service experience in a restaurant or café
- Excellent customer service skills and ability to handle challenging situations gracefully
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Physical ability to stand for long shifts and carry food/beverage trays
- Fluency in English; Arabic language skills are a plus
- Flexibility to work various shifts including mornings, afternoons, and evenings
- Professionalism, reliability, and positive attitude
- Valid work visa or residency as per local employment regulations
DESIRED SKILLS & EXPERIENCE
- Experience with point-of-sale (POS) systems and restaurant management software
- Knowledge of food allergies and dietary restrictions
- Certification in food handling and hygiene
- Experience in a specialty coffee café environment
- Multilingual abilities
WHAT WE OFFER
- Competitive salary with performance bonuses and gratuity
- Flexible work schedules
- Free meals and beverages during shifts
- Friendly and supportive work environment
- Opportunities for career advancement
READY TO JOIN OUR TEAM?
If you are a friendly, professional, and customer-focused individual ready to deliver exceptional service, we want to hear from you!
WHAT TO INCLUDE IN YOUR APPLICATION:
Send your CV, a cover letter introducing yourself and highlighting your waitressing experience, and any relevant certifications. Tell us why you would be a great fit for Common Grounds. We review applications on a rolling basis and will contact selected candidates for interviews. Looking forward to meeting you!
Common Grounds Café
Delivering exceptional café and dining experiences
© 2024 Common Grounds. All rights reserved.
